出版時(shí)間:2010-1-1 出版社:中國宇航出版社 作者:黃瑞鋒
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內(nèi)容概要
漢語是世界上最難學(xué)的語言之一,我們中國人連這么難的語言都能輕松掌握,更何況英語這么一門簡單的語言呢。本套書精選現(xiàn)代生活中人們最關(guān)心最實(shí)用的話題,助您的生活、職場、交際、旅游、商務(wù)活動(dòng)中侃侃而談,脫穎而出!
書籍目錄
一 與同事相處 Getting along with colleagues
上班寒喧 Morning Greeting
下班告別 Saying Goodbye
相約午餐 Having Lunch Together
相約購物 Shopping Together
無奈加班 Working Overtime
請(qǐng)人代班 Covering for Somebody
代接電話 Answering the Telephone
轉(zhuǎn)告留言 Passing on the message
歡迎新人 Welcoing Newcomers
請(qǐng)求幫助 Asking for Help
征求意見 Asking for opinions
團(tuán)隊(duì)合作 Teamwork
小組討論 Panel Discussion
陷入矛盾 Failing into Conflict
要求道歉 Claiming Apologies
同事升遷 Colleague's Promotion
同事離職 Colleague's Leaving
同事生病 Colleague's Suffering from Illness
同事生日 Colleague‘s Birthday
同事結(jié)婚 Colleague's Wedding
婉拒求愛 Decling Love
與人借物 Borrowing
二 與領(lǐng)導(dǎo)相處 Getting along with Boss
匯報(bào)工作 Reporting Work
接受任務(wù) Accepting Assigned Work
受到夸獎(jiǎng) Being Praised
解釋失誤 Explaining Faults
提出建議 Making Proposal
要求辭職 Asking Resignation
要求調(diào)動(dòng) Applying for Job Transfer
面臨解雇 Being Fired
有事請(qǐng)假 Asking for Leave
要請(qǐng)年假 Asking for Annual Leave
要求晉升 Asking for Promotion
要求加薪 Asking for Pay Raise
要求補(bǔ)薪 Asking for Retroactive Pay
詢問獎(jiǎng)金 Inquiring About Bonus
三 與客戶交往 Getting along with clients
聯(lián)系客戶 Contacting Clients
見新客戶 Meeting New Customers
訂購產(chǎn)品 Ordering Products
商討價(jià)格 Bargaining
討論付款 Discussing Payments
處理投訴 Handling Complains
要求理賠 Making Claims
客戶回訪 Making a Revisit
售后服務(wù) After-Sales Service
機(jī)場接人 Picking up Clients
接待參觀 Visiting
公司待客 Receiving Customers
拜訪客戶 Visiting Clients
送別客戶 Seeing Off Clients
宴請(qǐng)客戶 Treating Clients
贈(zèng)送禮物 Presenting Gifts
第四章 行政事務(wù) Office Affairs
工作考勤 Work Attendance
轉(zhuǎn)接電話 Transferring Phone Call
安排會(huì)議 Arranging Meetings
發(fā)布通知 Publishing Notice
安排約會(huì) Arranging Appointment
安排出差 Arranging Trips
安排面試 Arranging Interviews
預(yù)定房間 Room Reservation
預(yù)訂機(jī)票 Booking Tickets
收發(fā)傳真 Receiving and Sending a Fax
文字處理 Word Processing
用復(fù)印機(jī) Using Photocopier
電腦故障 Computer Problems
檔案管理 File Management
員工培訓(xùn) Staff Training
銀行匯款 Making Remittance
郵寄信件 Mailing Letters
第五章 辦公室閑聊 Chatting in Work Place
工作壓力 Pressure in Work
待遇薪水 Payment of Work
工作跳槽 Job Hopping
考研與留學(xué) Further Study and Going Aboard
拼車上下班 Carpooling for Work
食品安全 Food Security
養(yǎng)身保健 Tips for Longevity
辦公室戀情 Office Romance
第六章 求職面試 Job Hunting and Interview
電話求職 Applying by Phone
面試開場白 Opening Remarks
應(yīng)聘秘書 Applying for a Secretary
應(yīng)聘導(dǎo)游 Applying for a Tour Guide
應(yīng)聘空姐 Applying for an Airhostess
應(yīng)聘酒店服務(wù)人員 Applying for a Hotel Staff
應(yīng)聘經(jīng)理助理 Apllying for a Manager Assistant
應(yīng)聘貿(mào)易業(yè)務(wù)員 Applying for Trading Staff
應(yīng)聘教師 Applying for a Teacher
應(yīng)聘護(hù)士 Applying for a Nurse
應(yīng)聘建筑師 Applying for an Archietect
應(yīng)聘電腦工程師 Applyingfor an IT Engineer
應(yīng)聘銀行職員 Applying for a Bank Clerk
應(yīng)聘銷售人員 Applying for a Salesman
應(yīng)聘新聞工作者 Applying for a Journalist
接受工作 Accepting the Offer
致電詢問 Inquiring by Phone
洽談入職 Discussing the Commencement
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