民航客艙服務(wù)實(shí)用英語

內(nèi)容概要

本書根據(jù)空中乘務(wù)工作的基本流程，分成22個(gè)單元(學(xué)習(xí)情景)，各個(gè)單元緊密銜接，圖文并茂且內(nèi)容翔實(shí)，基本涵蓋了乘務(wù)員客艙服務(wù)的所有流程。其中包括航前準(zhǔn)備、乘客登機(jī)、起飛前、乘客舒適、客艙餐飲服務(wù)、客艙娛樂服務(wù)、免稅品售賣、客艙應(yīng)急程序、乘客答疑、降落前及降落后等主要環(huán)節(jié)。     本書供有興趣的讀者閱讀。

書籍目錄

Unit 1 Preflight Briefing　Part One Proper Terms　Part Two  Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 2 Preflight Check　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 3  Boarding & Greetings　Part One Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 4  Before Take-off Ⅰ　Part One Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 5  Before Take-off Ⅱ　Part One Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 6  Before Take-off Ⅲ　 Part One  Proper Terms　 Part Two Dialogues　 Part Three Announcements　 Part Four Supplementary Reading　 Part Five  Having Some FunUnit 7  Passenger Comfort　 Part One  Proper Terms　 Part Two Dialogues　 Part Three Announcements　 Part Four Supplementary Reading　 Part Five Having Some FunUnit 8  Beverage Service　 Part One  Proper Terms　 Part Two Dialogues　 Part Three  Announcements　 Part Four Supplementary Reading　 Part Five Having Some FunUnit 9  Meal Service I　 Part One  Proper Terms　 Part Two Dialogues　 Part Three Announcements　 Part Four Supplementary Reading　Part Five  Having Some FunUnit 10  Meal Service Ⅱ　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 11  Entertainment Service　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 12  Duty-free Sales　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 13 First Aid　Part One Proper Terms　Part Two  Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 14  Safety & Emergency I　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 15  Safety & Emergency H　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 16    Delay　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five Having Some FunUnit 17  Diversion & Transfer　Part One  Proper Terms　Part Two Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 18  Turbulence　Part One  Proper Terms　Part Two  Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 19  Enquiries Ⅰ　Part One Proper Terms　Part Two  Dialogues　Part Three  Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 20  Enquiries Ⅱ　Part One Proper Terms　Part Two  Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 21  Ere-landing Check　Part One  Proper Terms　Part Two  Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunUnit 22  After Landing　Part One  Proper Terms　Part Two  Dialogues　Part Three Announcements　Part Four Supplementary Reading　Part Five  Having Some FunAppendixReferences

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