跨文化交際中的人際關(guān)系管理

內(nèi)容概要

　　《跨文化交際中的人際關(guān)系管理》一書從“禮貌理論”為出發(fā)點，提出了一個分析言語交際中關(guān)系管理的理論框架，并應(yīng)用相關(guān)學(xué)科的研究成果，采用跨學(xué)科的視角，對言語行為中的關(guān)系管理問題進行了文化對比研究，對跨文化交際中的言語行為進行了語篇分析。全書在理論探討、實證研究和研究方法三個層面上探討了如何使用語言來促進、維護或威脅和諧的社會關(guān)系這一主題。本書主編Helen Spencer-Oatey 博士是關(guān)系管理理論研究和文化對交際影響研究的著名專家，目前在英國盧頓大學(xué)擔(dān)任跨文化交際碩士項目的課程主管和英格蘭高教撥款委員會e-China 的項目經(jīng)理。

書籍目錄

FiguresTablesContributorsAcknowledgementsTranscription Conventions1 Introduction:Language,Culture and RapportPART ONE:FUNDAMENTAL CONCEPTUAL ISSUES2 Rapport Management:A Framework for Analysis3 Culture as an Explanatory Variable:Problems and PossibilitiesPART TWO:CROSS-CULTURAL PRAGMATICSRESEARCH:EMPIRICAL STUDIES4 ‘It’s not my fault!:Japanese and English Responses to Unfounded Accusations5 Responding to Compliments:British and Chinese Evaluative Judgements6 Telephone Conversations in Greek and German:Suggestions for Further Reading for Part TwoPART THREE:INTERCULTURAL DISCOURSE:ANALYTIC MODELS AND CONCEPTS7 Understanding Misunderstanding:A Pragmatic-Discourse Approach to Analysing Mismanaged Rapport in Talk across Cultures8 Pragmatic Transfer in Intercultural Communication9 Accommodation Theory:A Conceptual Resource for Intercultural SociolinguisticsPART FOUR:INTERCULTURAL DISCOURSE:EMPIRICAL STUDIES10 Argumentation and Resulting Problems in the Negotiation of Rapport in a German-Chinese11 Negative Assessments in Japanese-American Workplace Interaction12 Impression Management in East and West German Job Interviews13 A Problematic Chinese Business Visit to Britain:Issues of FaceSuggestions for Further Reading for Part FourPART FIVE:METHODOLOGICAL ISSUES14 Methodogical Issues in Conducting Theory-Based Cross-Cultural Research15 Data Collection in Pragmatics ResearchIndex

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