海南模擬導(dǎo)游實務(wù)英語教程

內(nèi)容概要

　　《海南模擬導(dǎo)游實務(wù)英語教程》從行業(yè)的需求出發(fā)，根據(jù)英語導(dǎo)游的技能要求來設(shè)計教程內(nèi)容。本教程共分為四個部分，第一部分為英語導(dǎo)游實務(wù)，分為十二個單元，包括海南省旅游概況、迎接客人、入住酒店、餐飲、旅游觀光、購物、娛樂、送別客人和導(dǎo)游的基本素質(zhì)要求等；第二部分為海南旅游景點介紹，以導(dǎo)游詞的形式呈現(xiàn)，包括自然旅游資源、人文旅游資源等；第三部分為英語導(dǎo)游實務(wù)部分的練習(xí)參考答案；第四部分為附錄，是漢語版的海南旅游景點介紹。本教程適合高職和中職旅游專業(yè)的學(xué)生，以及從事導(dǎo)游工作的人員。

書籍目錄

Part One Practice and Norms of English Tour GuideChapter 1 Receiving GuestsSimulated DialoguesScene1 Receiving independent tourists at the airport arrival lobbyScene2 Receiving a tour group at the airport arrival lobbyScene3 By the coachUseful Sentences and ExpressionsFinding guestsSelf-introductionGiving greetingsConfirming numbers of the tourists/luggageMoving out of the airport/railway stationOffering helpRole-playGuide's Norms and Emergency HandlingChapter 2 En Route to the Hotel&Welcome SpeechSimulated DialoguesScene 1 On-the-way guidingScene 2 Delivering a welcome speech on the coachUseful Sentences and ExpressionsAsking for attentionG iving welcomesSelf-introductionIntroducing a person to a groupExpressing intentions to provide good serviceGiving good wishes for a pleasant stayRole-playGuide's Norms and Emergency HandlingChapter 3 Checking in at the HotelSimulated DialoguesScene 1 Group check-in with reservationScene 2 FIT check-inUseful Sentences and ExpressionsBefore checking-inRegistering the guestsAssigning rooms to the guestsIntroducing serviceRole-playGuide's Norms and Emergency HandlingChapter 4 Itinerary PlanningSimulated DialoguesScene 1 Discussing a two-day tour in SanyaScene 2 Discussing the itinerary w ith individual touristsScene 3 Changing a visit to X ionglong Tropical BotanicalGardenUseful Sentences and ExpressionsStarting discussion on the itineraryAsking what the guestswould like to seeMaking suggestions about places to visitMaking suggestions about the proceduresSoliciting opinionsRole-playGuide's Norms and Emergency HandlingChapter 5 SightseeingSimulated DialoguesScene 1 Before departureScene 2 On the way to tour around Hainan IslandScene 3 VisitingMountHuangshanUseful Sentences and ExpressionsBefore departureOn the way to a tourist attractionVisiting lakes，rivers，and seasVisiting templesVisiting museumsVisiting parks and gardensVisiting hills and mountainsVisiting towns and citiesRole-playGuide's Norms and Emergency HandlingChapter 6 Dining atRestaurantSimulated DialoguesScene 1 Confirming the reservationScene 2 Introducing Chinese cuisine on the way to the restaurantUseful Sentences and ExpressionsMaking a reservation or confirmation at a restaurantSpecial requests for a mealIntroducing Chinese cuisine and specialtiesPaying the billRole-playGuide's Norms and Emergency HandlingChapter 7 RecreationalActivitiesSimulated DialoguesScene 1 At the hotel lobbyScene 2 At the theater entranceScene 3 On the bus back to the hotelUseful Sentences and ExpressionsIntroducing the programExplaining the duration of the programG iving instructions about seating arrangementsCommenting on the performanceRole-playGuide's Norms and Emergency HandlingChapter 8 ShoppingSimulated DialoguesScene 1 At the hotel lobbyScene 2 In the tea storeUseful Sentences and ExpressionsOffering helpGetting informationMaking commentsBargainingRole-playGuide's Norms and Emergency HandlingChapter 9 Dealing with Various ProblemsSimulated DialoguesScene 1 On the busScene 2 At the restaurantUseful Sentences and ExpressionsAccepting the requestRefusing or declining the requestNegotiatingRole-playGuide's Norms and Emergency HandlingChapter 10 Dealing with EmergenciesSimulated DialoguesScene 1 On the way to a tourist siteScene 2 At the hospitalScene 3 In front of the tour busUseful Sentences and ExpressionsComforting the guestsSeeking for helpReminding the guestsRole-playGuide's Norms and Emergency HandlingChapter 11 Handling ComplaintsSimulated DialoguesScene 1 At the airport lobbyScene 2 On the tour busScene 3 At the hotelUseful Sentences and ExpressionsShowing sympathy and apologyCalming others downMaking suggestionsRole-playGuide's Norms and Emergency HandlingChapter12 Seeing off Guests&Farewell SpeechSimulated DialoguesScene1 At the hotel lobbyScene2 On the way to the airport lobbyScene3 An informal farewell speech to a tour groupUseful Sentences and ExpressionsConfirming issuesShowing gratitudeSaying good-byeRole-playGuide's Norms and Emergency HandlingPart Two Simulated Guide on Major Scenic Spots of Hainan1.A Brief Introduction to Haikou2.Wanl Garden3.Haikou Western Coast Park4.Hairui Memorial Park5.Five Officials Memorial Temple6.Hainan Tropical Wildlife and Botanical Garden7.Shishan Crater National Geological Park8.Dongzhaigang Mangrove Nature Reserve9.Dongjiao Coconut Grove10.Wanquan River11.The Site of Bo'ao Forum for Asia12.Xinglong Tropical Botanical Garden13.Xinglong Tropical Garden14.The Dongshanling Ridge15.Nanwan Macaque Island16.Demarcation Islet17.A Brief Introduction to Sanya18.Yalong Bay National Holiday Resort19.Tianya Haijiao20.Dadonghai Tourist Resort21.Luhuitou Park22.Nanshan Cultural Tourism Zone23.Small Caves（Wonders of the Sea and Mountain）24.Wuzhizhou Island25.Wuzhishan City and Custom s of Li Nationality26.Wuzhishan Mountain27.Jianfengling National Forest Park28.Dongpo Academy29.Yangpu Economic Development ZoneAnswers for ReferenceAppendices1.?？谑?.萬綠園3.西海岸帶狀公園4.海瑞紀念園5.五公祠6.海南熱帶野生動植物園7.石山火山口國家地質(zhì)公園8.東寨港紅樹林自然保護區(qū)9.東郊椰林風(fēng)景區(qū)10.萬泉河游覽區(qū)11.博鰲亞洲論壇會址12.興隆熱帶植物園13.興隆熱帶花園14.東山嶺15.南灣猴島16.分界洲17.三亞市18.亞龍灣國家旅游度假區(qū)19.天涯海角20.大東海21.鹿回頭22.南山文化旅游區(qū)23.小洞天（“海山奇觀”）24.蜈支洲25.五指山市與黎族風(fēng)情26.五指山27.尖峰嶺國家森林公園28.東坡書院29.洋浦經(jīng)濟開發(fā)區(qū)參考書目

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