出版時(shí)間:2011-5 出版社:清華大學(xué)出版社 作者:(美)瓊斯,喬治 著 頁數(shù):459
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內(nèi)容概要
本書遵循了管理學(xué)類教材傳統(tǒng)的理論系統(tǒng),即從管理的基本概念入手,然后分析管理的環(huán)境,最后按照管理的主要職能——計(jì)劃與決策、組織、領(lǐng)導(dǎo)、控制來展開闡述。除了主要的主題討論外,本書的“實(shí)踐中的管理”欄目介紹和分析了管理實(shí)踐的現(xiàn)實(shí),非常精彩。這些實(shí)踐不僅來自案例,而且有《商業(yè)周刊》上的精彩文章。作者還為教材使用者準(zhǔn)備了各種小組練習(xí)。這種安排增加了本書的實(shí)踐色彩,并增加了使用價(jià)值。
本書適合本科生、mba學(xué)生作為學(xué)習(xí)管理學(xué)的入門教材。
作者簡介
作者:(美國)喬治(Gareth R.Jones) (美國)瓊斯(Jennifer M.George)
書籍目錄
第1部分 管理與管理者
第1章 當(dāng)今的管理過程
附錄a 管理思想演變
第2章 價(jià)值、態(tài)度、情感與文化:作為個(gè)人的管理者
第2部分 管理的環(huán)境
第4章 在全球化環(huán)境中管理
第3部分 計(jì)劃、決策和競(jìng)爭(zhēng)優(yōu)勢(shì)
第5章 決策、學(xué)習(xí)、創(chuàng)造性和企業(yè)家精神
第6章 計(jì)劃、戰(zhàn)略和競(jìng)爭(zhēng)優(yōu)勢(shì)
第4部分 組織與變革
第7章設(shè)計(jì)組織結(jié)構(gòu)
第8章 控制、變革和企業(yè)家精神
第5部分 領(lǐng)導(dǎo)個(gè)人和群體
第9章 激勵(lì)
第10章 領(lǐng)導(dǎo)者與領(lǐng)導(dǎo)
第11章 有效的團(tuán)隊(duì)管理
第12章 建設(shè)和管理人力資源
第6部分 控制基本運(yùn)作和流程
第14章 運(yùn)作管理:管理關(guān)鍵運(yùn)作和流程
附錄b 職業(yè)發(fā)展
詞匯表
附注
照片來源
主題索引
章節(jié)摘錄
版權(quán)頁:插圖:Today, another challenge facing managers and organizations is global crisis manage-ment. The causes of global crises or disasters fall into three main categories: naturalcauses, man-made causes, and international terrorism and geopolitical conflicts. Crisesthat arise because of natural causes include the hurricanes, tsunamis, earthquakes,famines, and diseases that have devastated so many countries in the 2000s; hardly anycountry has been left untouched by their effects. Java, for example, which was inun-dated by the huge Pacific tsunami of 2004, experienced a devastating earthquake in2006 that also killed thousands of people and left tens of thousands more homeless. Man-made crises are the result of factors such as global warming, pollution, andthe destruction of the natural habitat or environment. Pollution, for example, hasbecome an increasingly significant problem for companies and countries to deal with.Companies in heavy industries such as coal and steel have polluted millions of acres ofland around major cities in eastern Europe and Asia; bilfion-dollar cleanups are neces-sary. The 1986 Chernobyl nuclear power plant meltdown released over 1,540 timesas much radiation into the air as occurred at Hiroshima; over 50,000 people died as aresult, while hundreds of thousands more have been affected. Man-made crises, suas global warming due to emissions of carbon dioxide and othergases, may have made the effects of natural disasters more serious. For example, increasingglobal temperatures and acid rain may have increased the intensity of hurricanes, led tounusually strong rains, and contributed to lengthy droughts. Scientists axe convinced thatglobal warming is responsible for the destruction of coral reefs (which are disappearing ata fast rate), forests, animal species, and the natural habitat in many parts of the world. Theshrinking polar ice caps are expected to raise the sea level by a few, but vital, inches. Finally, increasing geopolitical tensions, which are partly the result of the speedof the globalization process itself, have upset the balance of world power as differentcountries and geographic regions attempt to protect their own economic and politicalinterests. Rising oil prices, for example, have strengthened the bargaining power ofmajor oil-supplying countries. This has led the United States to adopt global politicalstrategies, including its war on terrorism, to secure the supply of oil vital to protect itsnational interest. In a similar way, countries in Europe have been forming contractsand allying with Russia to obtain its supply of natural gas, and Japan and China havebeen negotiating with Iran and Saudi Arabia. The rise of global terrorism and terroristgroups is to a large degree the result of changing political, social, and economic condi-tions that have made it easier for extremists to influence whole countries and cultures.Management has an important role to play in helping people, organizations, andcountries respond to global crises because it provides lessons on how to plan, organize,lead, and control the resources needed to both forestall and respond effectively to acrisis. Crisis management involves making important choices about how to (1) createteams to facilitate rapid decision making and communication,(2)establish the orga-nizational chain of command and reporting relationships necessary to mobilize a fastresponse,(3recruit and select the right people to lead and work in such teams, and (4)develop bargaining and negotiating strategies to manage the conflicts that arise when-ever people and groups have different interests and objectives. How well managersmake such decisions determines how quickly an effective response to a crisis can beimplemented, and it sometimes can prevent or reduce the severity of the crisis itself.
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