秘書英語

前言

　　《秘書英語》是高校文秘類專業(yè)教學(xué)用書。本教材根據(jù)新形勢下文秘工作的實(shí)際技能需求，遵循現(xiàn)代外語教育理念的指導(dǎo)思想，將語言技能訓(xùn)練與文秘工作技能訓(xùn)練相結(jié)合。在教材的宏觀組織、課文的選編以及練習(xí)的設(shè)計(jì)上，一方面重視基本理論，力求向?qū)W習(xí)者提供秘書工作所需的基本專業(yè)理論知識，培養(yǎng)該專業(yè)學(xué)習(xí)者所必備的專業(yè)技能；另一方面強(qiáng)調(diào)文秘專業(yè)英語聽、說、讀、寫、譯等技能的訓(xùn)練以及文化意識的培養(yǎng)，訓(xùn)練該專業(yè)學(xué)習(xí)者的英語綜合應(yīng)用能力和跨文化交際能力，努力做到科學(xué)性、系統(tǒng)性和實(shí)踐性的統(tǒng)一。本教材既可作為秘書專業(yè)相關(guān)課程的教材，也可作為英語秘書工作者的日常工具書。　　本教材共10個(gè)部分，以秘書工作的不同環(huán)節(jié)為主題進(jìn)行編排，每個(gè)部分包含兩個(gè)單元，每個(gè)單元包含兩個(gè)小節(jié)，具有較強(qiáng)的系統(tǒng)性、實(shí)用性和趣味性。第1部分作為引言，介紹秘書工作的職責(zé)及日常工作，第10部分介紹文件管理及辦公自動化，主要以閱讀為主。其余部分的第一單元以閱讀為主，為學(xué)習(xí)者提供簡要的文化背景知識、文秘職業(yè)的相關(guān)理論知識以及相關(guān)的語言知識。第二單元配以相應(yīng)的情景模擬，旨在通過情景模擬，訓(xùn)練學(xué)習(xí)者的基本語言技能、熟悉現(xiàn)代秘書工作的具體內(nèi)容。每個(gè)單元附有豐富的配套練習(xí)，幫助學(xué)習(xí)者利用所學(xué)到的語言知識進(jìn)一步展開口頭和書面交際活動。附錄提供詞匯表、秘書英語及公文函件常用語，供學(xué)習(xí)者參考。此外，本教材還提供了閱讀文章的參考譯文，以幫助學(xué)習(xí)者更好地閱讀和理解原文。

內(nèi)容概要

作為高校文秘專業(yè)精品教材，本書從系統(tǒng)性、實(shí)用性和趣味性出發(fā)，以當(dāng)前秘書工作的不同環(huán)節(jié)為主線，針對實(shí)際技能需求，借助于當(dāng)前外語教學(xué)主流方法，充分結(jié)合語言技能訓(xùn)練與文秘工作技能訓(xùn)練，精心選編了相關(guān)短文、對話和練習(xí)，在注重基本理論的同時(shí)，兼顧聽、說、讀、寫、譯等專業(yè)技能訓(xùn)練，旨在幫助學(xué)生提高英語綜合應(yīng)用能力和跨文化交際能力。    全書共10部分，涉及秘書工作的不同環(huán)節(jié)：每部分包含兩個(gè)單元，每單元由兩個(gè)小節(jié)組成，每個(gè)小節(jié)都包含短文和相應(yīng)的配套練習(xí)。書后提供3個(gè)附錄（詞匯表、辦公英語常用表達(dá)200例和商務(wù)信函常用表達(dá)100例）和參考答案。    本書可作為高等院校尤其是高職高專院校的文秘類專業(yè)或英語類專業(yè)教學(xué)用書，也可作為英語秘書工作者的日常工具書和涉外工作人員的參考書。

書籍目錄

Part 1  Introduction: The Making of a Qualified Secretary　Unit 1  Read to Know　　Section A  How to Be a Secretary　　　Practice　　Section B  How to Be a Successful Secretary　　　Practice  　Unit 2  Practice to Learn　　Section A  What Should a Secretary Do in Office　　　Practice　　Section B  A Secretary's Day　　　PracticePart 2 Greeting and Introduction  　Unit 1  Read to Know　　Section A  Breaking the Ice　　　Practice　　Section B  How to Receive Your Customers　　　Practice　Unit 2  Practice to Learn　　Section A  Greeting　　Section B  Introduction　　　PracticePart 3 Secretarial English for Telephone Use　Unit 1  Read to Know　　Section A  Phone Call Etiquette　　　Practice　　Section B  How Phonogenic Are You?　　　Practice　Unit 2  Practice to Learn　　Section A  Arrangements　　Section B  Leaving aMessage　　　PracticePart 4 Reception and Send-off　Unit 1  Read to Know　　Section A  How to Hire the Best Receptionist for Your Office　　　Practice　　Section B  What Makes a Secretary a Good Receptionist　　　Practice　Unit 2  Practice to Learn　　Section A  Receiving　　Section B  Send-off　　　PracticePart 5 Communication and Interpersonal Relationship　 Unit 1  Read to Know　　 Section A  Body Language in Communication　　　 Practice　　 Section B  Business Dinner  　　　 Practice  　 Unit 2  Practice to Learn　　 Section A  Going to Parties　　 Section B  Sitting at a Dinner　　　 PracticePart 6 Arranging a Trip　Unit 1  Read to Know　　Section A  Details in Making an Itinerary 　　 Practice　　Section B  Steps to Follow in Making an Itinerary　　　Practice　Unit 2  Practice to Learn　　Section A  Booking Tickets　　Section B  Making Reservations　　　PracticePart 7 Arranging a Meeting　Unit 1  Read to Know　　Section A  Meeting Arrangement and Minutes Taking　　　Practice　　Section B  Cross-cultural Negotiation　……Part 8 Dealing with Business LettersPart 9 Dealing With Documents and BillsPart 10 Files Management and Office AutomationAppendix Ⅰ VocabularyAppendix Ⅱ 200Sentences Commonly-used in OfficeAppendix Ⅲ 100Sentences Commonly-used in Business Letters and Documents參考文獻(xiàn)

章節(jié)摘錄

　　Plan ahead when you issue the invitation. It is your responsibility to see that things go welland that your guests are comfortable. You need to attend to every detail from extending theinvitation to paying the bill. Make sure that the date works for you， since any possible cancellingor postponing can make you look disorganized and waste your clients time. Also， be sure to callyour clients the day before confirming the dinner. If theres a mixup on their end， be gracious andreschedule.　　Select a restaurant that you know， preferably one where you are known. This is no time totry out the latest hot spot. Being confident of the quality of the food and service leaves you freeto focus on business. Select a quiet place where you can have good conversation and discussion，for if you and your clients cant hear each other over the noise of the diners and dishes， you willhave wasted your time and money. If possible， make arrangements with the restaurant to pay thebill prior to the dinner. Its best if the bill doesnt come to the table. But if the restaurant wontaccept advance payment， make sure you grab the bill first. Check it briefly， but dont quibble.　　Work out the seating before your guests arrive. Make sure the guests have the best seats-those with a view of the water or garden， for example. Never make your guests face the wall，kitchen or restroom. If the table isnt suitable， dont be bashful about asking for a better one. Thisis a business dinner， and you dont want to shout across the table. If you have one client， sit nextto each other. If you have two clients， seat one across from you and the other to your side.　　Handle any disasters with grace. With all your attention to detail， things can still go wrong.The food may not be up to your standards； the waiter might be rude or the people at the next tableboisterous and out of control. Whatever happens， make sure you are not the one to lose control.Your guests will feel uncomfortable if you complain in front of or to them.　　Your conduct over the meal will， to some extent， determine your professional success. Ifyou pay attention to the details and make every effort to see that your clients have a pleasantexperience， they wil assume that you will handle their business the same way.

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