管理溝通

內(nèi)容概要

　　《人力資源管理精選教材：管理溝通（策略與應(yīng)用）（第3版）》是一本優(yōu)秀的管理溝通教材。作者在研究的基礎(chǔ)上，全面介紹了經(jīng)理人在現(xiàn)代工作場(chǎng)合中所必須掌握的溝通策略和技巧，具有很強(qiáng)的實(shí)用性和可讀性。全書分為：現(xiàn)代組織中的管理、管理寫作策略、信息理解策略、人際溝通策略、團(tuán)隊(duì)溝通策略五個(gè)部分。

作者簡(jiǎn)介

　　杰拉爾丁·E.海因斯（Geraldine E.Hynes）博士，自1998年開始在Sam Houston州立大學(xué)教授本科和碩士生商務(wù)與管理溝通課程。她還是企業(yè)、政府以及非盈利組織的溝通顧問與合同培訓(xùn)師。

書籍目錄

PART ONE MANAGING IN CONTEMPORARY ORGANIZATIONSChapter 1 The Role of Communication in Contemporary OrganizationsA Brief Historical Overview of Managerial CommunicationContemporary Dynamics Affecting Communication ContingenciesThe TransitionSummaryCases for Small Group Discussion EndnotesChapter 2 The Managerial Communication ProcessLevels of Managerial Communication A Strategic ApproachFeedback and Measures of Effectiveness Critical Errors in CommunicationSummaryCases for Small Group Discussion EndnotesChapter3 Technologically Mediated CommunicationA Framework for Using Technologically Mediated CommunicationMatching Technology and the MessageA Look to the FutureThe Management Challenge SummaryCases for Small Group Discussion EndnotesPART TWO MANAGERIAL WRITING STRATEGIESChapter 4 Contemporary Managerial WritingCollaborative Writing……Chatper 5 Routine MessagesPART THREE STRATEGIES FOR UNDERSTANDINX GESSAGESChapter 6 Manaement Reports and ProposalsPART THREE STRATIGISE FOR UNDERSTANDING MESSAGESChapter 7 Managerial ListeningChapter 8 Nonverbal CommuniationChapter 9 Interculutral ManageriralPPART FOUR INTERPERSONAL COMMUNICATION STRATEGILSChapter 10 Conflict ManagemmentChapter 12 Conducting InterviewsPART FIVE GROUP COMMUNICATIONSTRATEGIESChapter 13 Managing Meetings and teamsChapter 14 Making Formal PresentationsIndex

編輯推薦

　  其它版本請(qǐng)見：《人力資源管理精選教材：管理溝通（策略與應(yīng)用）（第3版）（英文改編版）》

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