旅游英語

內(nèi)容概要

　　《旅游英語》從導(dǎo)游接待流程出發(fā)，分別講解了迎接游客、入住酒店、訂餐點(diǎn)菜、安排行程、旅游景點(diǎn)觀光、導(dǎo)游講解、陪同游客購物、處理投訴和緊急事務(wù)，以及到機(jī)場(chǎng)送行等內(nèi)容。
　　《旅游英語》采用“工學(xué)結(jié)合”的模式，提煉了每個(gè)項(xiàng)目的學(xué)習(xí)目標(biāo)，使教學(xué)方向更為清晰明確，重點(diǎn)突出；導(dǎo)入了教學(xué)建議，方便老師對(duì)課程的理解和安排。此外，文中還穿插了大量的案例及補(bǔ)充閱讀資料，可提高學(xué)生的學(xué)習(xí)興趣和學(xué)習(xí)效果。
　　《旅游英語》可作為高職高專旅游專業(yè)教材，也可作為旅游行業(yè)相關(guān)人員的培訓(xùn)用書。

書籍目錄

item 1　meeting tourists　
 task 1　meeting tourists at the airport　
 task 2　meeting a tour group at the station　
 task 3　going to the hotel　
 task 4　making a welcome speech　
item 2　helping with lodging　
 task 1　making a hotel reservation　
 task 2　check-in　
 task 3　check-out　
item 3　enjoying food and beverage　
 task 1　booking a table　
 task 2　ordering dishes　
 task 3　enjoying chinese food　
item 4　arranging with tourists for itinerary　
 task 1　providing information for sightseeing　
 task 2　planning itinerary　
 task 3　modifying itinerary　
item 5　guiding in sightseeing　
 task 1　guide for city sightseeing　
 task 2　guide for visiting historical sites　
 task 3　guide for touring natural landscapes　
 task 4　guide for visiting chinese gardens　
item 6　experiencing chinese culture　
 task 1　seeing a peking opera　
 task 2　celebrating the spring festival　
 task 3　appreciating chinese tea　
item 7　shopping　
 task 1　assistance on tourist's shopping　
 task 2　buying souvenirs　
 task 3　bargaining in a shop　
item 8　handling complaints　
 task 1　handling complaints about waiter's rudeness　
 task 2　handling complaints about housekeeping service　
item 9　handling emergencies　
 task 1　looking for the lost tourist　
 task 2　handling the loss of luggage　
 task 3　helping the sick tourist　
item 10　seeing tourists off　
 task 1　seeing tourists off　
 task 2　making farewell speech　
 參考文獻(xiàn)　

章節(jié)摘錄

版權(quán)頁：插圖：Rechecking the number of the tourists A guide should count the number of the tourists after everybody gets on the bus and recheck the number with the tour escor Delivering a welcome speech.It's very important for a guide to deliver a welcoming speech because the first impression is important.  You should be polite and pleasant wlule making aspeech.It can make the tourists feel relaxed and comfortable especially if they had a long flight.Making introductions along the way Everything is fresh for a newcomer.The tourists expect their tour guide to in-troduce the views as they look through the bus windows.A tour guide should.

編輯推薦

《旅游英語》：工學(xué)結(jié)合、任務(wù)驅(qū)動(dòng)、項(xiàng)目導(dǎo)向、頂崗實(shí)習(xí)，“理論、實(shí)務(wù)、案例、實(shí)訓(xùn)”四位一體，全面提高學(xué)生的實(shí)際操作能力。

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