出版時間:2007-1 出版社:人民郵電出版社 作者:路易斯·布恩 頁數(shù):131
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內(nèi)容概要
本系列教材主要有以下幾個特點:(1)教材種類豐富。本系列教材首批推出7本商務(wù)知識雙語教材,組成“英語專業(yè)工商管理雙語教學教材系列”,包括《管理》(Jeff Madura著)、《運營管理與創(chuàng)新》(David Needle著)、《市場營銷》(Louis Boone & David Kurtz著)、《會計與財務(wù)管理》(Jeff Madura著)、《商業(yè)倫理與社會責任》(Jaff Madura著)以及《創(chuàng)辦新企業(yè)》(Jaff Madura著),國內(nèi)同類題材教材較少。(2)版本較新。本系列教材選摘自國外最新教材,內(nèi)容了相應(yīng)學科的最新理念和最新的真實案例。(3)內(nèi)容規(guī)范、簡潔,語言難易得當,適合雙語教學。本系列教材簡要地概述了各職能領(lǐng)域最重的要基本概念、基本原理和主要理論,在每本書后加入了這門學科的相關(guān)重要術(shù)語,并對術(shù)語的詞頭進行了中文釋義。
作者簡介
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書籍目錄
Chapter1 Customer-Driven Marketing Chapter Overview What Is Marketing? How Marketing Creates Utiluty Evolution of the Marketing Concept Emergence of the Marketing Concetp Deliuering Added Value through Customer Satesfaction and Quality Customer Satisfaction and Feedback Expanding Mardeting’s Traditional Boundaries Not-for-Profit Marketing Nontraditional Marketing Developing a Marketing Strategy Selecting a Target Market Deueloping a Marketing Mix Deueloping a Marketing Mix for Internatinal Markets Marketing Research for Improved Marketing Decisions Obtaining Mraketing Research Data Applying Marketing Research Data Computer-Based Marketing Research Systems Data Mining Marekt Segmentation How Market Segmentation Works Segmenting Consumer Markets Segmenting Business Markets Buyer Behavior:Determining What Customers Want Determinants of Consumer Behavior Determinants of Business Buying Behavior Steps in the Consumer Behavior Creating,Maintainingm,and Strengthening Mardeting Relationships Benefits of Relationship Marketing Tools for Nurturing Customer Realtionships What’s Ahead Summary of Learrning Goals Business Terms You Need to Know Other Important Business Terms Reuiew Questions Projects and Applications Experiential Exercise Nothing But Net Case12.1 Marketing to TweensChapter2 Product and Distribution StrategiesChapter3 Promotion and Pricing Strategies Case 3.1 Wow!It s Yao!GlossaryNtes
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