職場會話，懂這些就夠了

前言

　　在職場大門外徘徊的你，身在職場的你，抑或是在外企打拼多年、卻因為語言障礙遲遲得不到晉升的你，是不是常會遇到以下語言溝通問題：總是說到一半沒自信，不知現(xiàn)在該說什么；本來記得卻臨時忘了；很想學但又怕內(nèi)容太多……　　如果是因為英語溝通阻礙了你前進的腳步，如果是因為畏懼英語而禁錮了你的夢想，那你就要立刻采取行動，改變局面。要想輕松擁有卓越的職場溝通能力，在工作上展現(xiàn)不凡的工作能力，外語能力一直是關鍵的問題。本書一學就上手，是為你打開職場大門的最精巧的鑰匙，是為你消除英語障礙的最堅實的利劍，是引領你攀登職場高峰的最牢固的繩索。職場英語會話重在應用，本書運用“情境學習法”，模擬實際工作情境，真實呈現(xiàn)職場人士的生活，讓讀者仿佛親臨職場生活，在學習中體驗上班族的工作實況。本書在內(nèi)容安排上是按照一個職場新人從求職面試、踏入職場，到與同事相處、與上司相處，到基本應對、公司會議，到客戶關系、職場交際、業(yè)務往來、出差旅行等依次設計的。本書共分為10章，內(nèi)容均采取了以上班族為主、年輕工作者之間活潑的情景對話的形式。全書共有61個小節(jié)，每個小節(jié)都精心設計了相關章節(jié)主題式的會話專欄，還列出了常用詞匯、短語和重點句型。每一個生動的對話都再現(xiàn)了鮮活的情境，每一部分內(nèi)容均由資深老師編寫，用字遣詞自然流暢。本書有以下四大特色：1.職場實用會話，隨時派上用場每章內(nèi)容均有職場情景會話，以實際職業(yè)場合為背景的表達方式，不僅針對各主題可能遇到的情境加強對話演練，而且傳授你職場溝通的技巧。

內(nèi)容概要

　　《職場會話，懂這些就夠了》在內(nèi)容安排上是按照一個職場新人從求職面試、踏人職場，到與同事相處、與上司相處，到基本應對、公司會議，到客戶關系、職場交際、業(yè)務往來、出差旅行等依次設計的?！堵殘鰰?懂這些就夠了》共分為10章，61個小節(jié)，每節(jié)中都相應地出現(xiàn)幾個常見的場景會話。除此之外，其間還匯聚了大量的常用詞匯、短語和重點句型?！堵殘鰰?懂這些就夠了》最大的特點就在于它可以始終伴隨著你的職業(yè)生涯，從職場起步到點滴職場生活，全面、細致而具體地指導你在各種職業(yè)場合的溝通，讓你收放自如。

書籍目錄

Users Guide使用說明Preface 前言Chapter 1 Job Interview求職面試Unit 1 First Meeting初次會面Unit 2 Personal Experience個人經(jīng)歷Unit 3 Career Planning and Goals職業(yè)規(guī)劃與目標Unit 4 Character and Hobby性格愛好Unit 5 Job Skills工作技能Unit 6 Teamwork團隊合作Unit 7 Personal Salary個人薪資Chapter 2 Career Life踏入職場Unit 1 Checking In and Beginning to Work報到上班Unit 2 Being Familiar with Regulations of Personnel Department熟悉人事規(guī)定Unit 3 Receiving Office Supplies領取辦公用品Unit 4 Acquainting Yourself with the Work了解部門工作Unit 5 Job Description工作內(nèi)容說明Unit 6 Exposure to Practical Work接觸實際工作內(nèi)容Unit 7 Allotting the Task分配工作任務Chapter 3 Getting Along with Colleagues與同事相處Unit 1 Introducing Colleagues介紹同事認識Unit 2 Greetings among Colleagues與同事寒暄Unit 3 Work Exchange工作交流Unit 4 Chatting閑聊Unit 5 Dinner進餐Unit 6 Entertainment游玩Chapter 4 Getting Along with Superior與上司相處Unit 1 Reporting Your Work匯報工作情況Unit 2 Understanding Your Job Duties了解工作職責Unit 3 Criticism from Boss上司批評Unit 4 Praise from Boss上司褒獎Unit 5 Demanding for Pay Increase要求加薪Unit 6 Late and Leave遲到與請假Unit 7 Basic Terminology基本用語Chapter 5 Basic Response基本應對Unit 1 Answering the Call接聽電話Unit 2 Call Transfer轉(zhuǎn)接電話Unit 3 Calling撥打電話Unit 4 Sending and Receiving Fax收發(fā)傳真Unit 5 Sending and Receiving E-mail收發(fā)郵件Chapter 6 Corporation Meeting公司會議Unit 1 Arranging a Meeting安排會議Unit 2 Presiding over a Conference會議主持Unit 3 Work Report工作匯報Unit 4 Meeting Discussion會議討論Unit 5 Meeting Rest會議休息Unit 6 Summarizing a Meeting會議總結Chapter 7 Customer Relationship客戶關系Unit 1 Visit and Tour拜訪客戶與參觀Unit 2 Customer Reception接待來訪客戶Unit 3 Introducing Products and Prices介紹公司產(chǎn)品與報價Unit 4 Asking Suggestions and After-sale Service詢問客戶意見與售后服務Unit 5 Dealing with Complaints處理抱怨和不滿Chapter 8 Workplace Communication職場交際Unit 1 Decline推辭Unit 2 Acceptance接受Unit 3 Apology道歉Unit 4 Thanks致謝Unit 5 Anger & Rage生氣和憤怒Unit 6 Complaints抱怨Chapter 9 Business業(yè)務往來Unit 1 Product Packaging產(chǎn)品包裝{Unit 2 Product Shipment產(chǎn)品裝運Unit 3 Product Insurance產(chǎn)品保險Unit 4 Delivery交貨Unit 5 Test檢驗Unit 6 Claims索賠Chapter 10 Business Trip出差旅行Unit 1 Booking Tickets訂票Unit 2 Room Reservation預訂房間Unit 3 In the Plane在飛機上Unit 4 At the Customs在海關Unit 5 Checking In登記入住Unit 6 In the Hotel在酒店

章節(jié)摘錄

　　A：Mr．Black．I’m worried about the danger of our goods being damaged during shipment．As you know，some of our goods break quite easily，especially those sensitive to high temperatures．　　B：Of course．Ann．That’S why we must be sure to aflach such warnings as “Fragile”，“Handle with Care”，“Keep Dry”and so on to our packages，and we must always insure them．especially with marine insurance．　　A：How would you estimate the fee?　　B：lt depends on the shipping weight and the service required．　　A：Can you mark those breakable shipments with“Fragile”?　　B：Yes．we offer the service．Shipments can also be made under refrigeration for a special fee．　　A：Do you box goods?　　B：Yes．of course．We will use box or rope on any articles for a small charges．　　A：What about correspondence?　　B：Personal correspondence is not ordinarily accepted，but business papers can naturally be shipped without any extra charge．　　A：Good．that’S what I thought．And what documents are required for international shipments?　　B：One is an invoice showing the number of cases．their weight and their value．Another is some copies of the shipper’S export declaration．Special documents are also required in some countries．　　A：1 was told that there are many dangers during the transit．　　B：Yes，during the transit there are quite a number of dangers，such as moisture，corrosion and chemical reactions，breakage and pilferage．But we can arrange for safe packing．　　A：That’S good．Is there any way that we could have lower transportation cost?　　B：Well．if you send goods through slow or irregular transit means，we can cut down on a great deal 0f the shipping expense．

編輯推薦

　　《職場會話，懂這些就夠了》四大特色：　　◎職場實用會話，隨時派上用場　　每章內(nèi)容均有職場情景會話，可直接套用于實際工作中，迅速提升會話能力!　　◎輕松學習英語詞匯　　對與會話相關的重要詞匯加以解說，輕松增加詞匯量，并掌握實際用法，使學習更流暢!　　◎職場溝通常識　　收錄職場基本禮儀和職場知識，可以增加你的商務常識，讓你輕輕松松應付各種場面!　　◎詞典式查詢功能，隨查隨用　　全面真實地呈現(xiàn)了職場中的各種情況，讓你再也不用擔心無話可說!　　一書在手，職場會話全搞定!要學好英文，關鍵在會話能力!　　通過英語會話，英語單詞、語法、句型自然全都通，全面提升英文詞匯力、閱讀力與寫作力！　　非英文背景，照樣精通英語會話。從一竅不通到會話高手，輕輕松松就能立即上手，簡單易學，一看就懂，練就熟練英文、精通英語會話超簡單！　　353個句型，128個主題，一開口就能流利說

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