經(jīng)理人員的溝通(第六版 英文影印版）

內(nèi)容概要

本書包括溝通的概念、商業(yè)寫作、備忘錄和信函、崗位溝通、報(bào)告和建議等內(nèi)容。其中，著重?cái)⑹隽巳绾芜M(jìn)行商業(yè)溝通、如何構(gòu)思并有機(jī)地進(jìn)行寫作和發(fā)言、如何運(yùn)用溝通技巧達(dá)到最佳效果、如何運(yùn)用不同的溝通風(fēng)格去適應(yīng)國(guó)內(nèi)及國(guó)際班干部 不同的對(duì)象，以達(dá)到不同的目的等內(nèi)容。本書還就90年代中后期出現(xiàn)的新問題，如溝通革命、不同文化間的溝通、合作中的溝通等進(jìn)行了闡述。

書籍目錄

PART 1	A communication overview
1.	Communication overview
2.	Communication in organizations
3.	The communication revolution
4.	Intercultural communication for a global environment
5.	Ethical issues in management communication
PART 2	Business writing that works
6.	The writing process
7.	Drafting , revising , and editing
8.	Collaborative writing
PART 3	Memos and letters
9.	Effective memos
10.	Principles of the business letter
11.	Inquiry , request , and order letters
12.	Claim , credit , and collection letters
13.	Sales , goodwill , and other letters
PART 4	Career communication
14.	Career planning
15.	Successful applications , resumes , and interviews
PART 5	Reports and proposals
16.	The research process
17.	Visual aids
18.	Reports for decision making
19.	Routine and short reports
20.	Formal and annual reports
21.	Proposals , business plans , and other managerial communication
PART 6	Professional speaking and listening
22.	Principles of oral communication
23.	Short and long presentations
24.	Listening skills
25.	Interviews and meetings
26.	Communication during crisis and change

圖書封面

圖書標(biāo)簽Tags

無

評(píng)論、評(píng)分、閱讀與下載

---

    經(jīng)理人員的溝通(第六版 英文影印版） PDF格式下載

---