國際商務行政管理

內容概要

　　《國際商務行政管理（英文版）》是以行政管理人員的實際崗位為出發(fā)點，對行政管理人員的工作職責進行全程指導，歸納總結了行政管理人員所必需的各種知識和技能，具有很強的操作性和實用性。教材的編寫借鑒了英國國家職業(yè)資格證書體系中科學的教育理念，結合國內外知名企業(yè)的成功行政管理經驗，參考國內外行政管理書籍和網站編撰而成。

書籍目錄

Unit 1 Get Started : The Basics of Office Administration1.1 Understand the Administrative Work1.2 Take Up the Role of Administrative Staff1.3 Plan Your Career DevelopmentUnit 2 Maintain a Healthy, Safe and Effective Working Environment2.1 Create and Maintain a Healthy, Safe and Secure Workplace2.2 Monitor Office Controls, Standards and Documentation2.3 Manage Storage and Retrieval of InformationUnit 3 Manage Business Communications3.1 Plan and Carry Out Oral and Electronic Business Communications3.2 Plan and Carry Out Written Business Communications3.3 Support Communications by Use of Visual AidsUnit 4Organise Business Meetings and Appointments4.1 Plan and Facilitate Meetings4.2 Attend, Support and Record Meetings4.3 Manage Business AppointmentsUnit 5 Organise Business Trips5.1 Prepare for Business Trips5.2 Plan Business Trips Abroad5.3 Arrange Business Trip Follow-upsUnit 6 Develop Positive Working Relationships6.1 Get On Well with Colleagues6.2 Carry Out Effective Teamwork and Support for Others6.3 Present a Positive Image to External ContactsReferences

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