民航服務(wù)英語(yǔ)

前言

　　《民航服務(wù)英語(yǔ)》是針對(duì)中等職業(yè)學(xué)校民航服務(wù)專(zhuān)業(yè)的英語(yǔ)教材，根據(jù)中等職業(yè)學(xué)校學(xué)生的特點(diǎn)，結(jié)合民航相關(guān)的崗位要求編寫(xiě)而成，旨在幫助民航服務(wù)專(zhuān)業(yè)的學(xué)生和從業(yè)人員掌握英語(yǔ)運(yùn)用和交際能力?！　”緯?shū)具有以下特點(diǎn)：1．緊密結(jié)合民航服務(wù)的工作以及民航服務(wù)一線員工所需用的英語(yǔ)和為國(guó)際乘客服務(wù)的實(shí)際，編者根據(jù)民航服務(wù)不同崗位對(duì)員工英語(yǔ)的要求，結(jié)合民航服務(wù)專(zhuān)業(yè)畢業(yè)生近十年的社會(huì)實(shí)踐反饋意見(jiàn)，將工作中使用頻率較高的常用語(yǔ)、專(zhuān)業(yè)術(shù)語(yǔ)和內(nèi)容編寫(xiě)成課文和對(duì)話(huà)，使教材內(nèi)容貼近工作實(shí)際，更具有時(shí)效性。2．內(nèi)容深入淺出，通俗易懂，便于掌握。本教材無(wú)論從課文和對(duì)話(huà)的篇幅上還是從句子結(jié)構(gòu)和單詞量上，基本符合目前中等職業(yè)學(xué)校學(xué)生的英語(yǔ)基礎(chǔ)，便于專(zhuān)業(yè)英語(yǔ)的入門(mén)學(xué)習(xí)。3．本書(shū)編寫(xiě)上注重互動(dòng)學(xué)習(xí)，充分發(fā)揮學(xué)生的學(xué)習(xí)主體作用。教材嘗試采用情景、任務(wù)驅(qū)動(dòng)等符合職業(yè)教育教學(xué)的方法來(lái)編寫(xiě)案例，將符合學(xué)生特點(diǎn)和教學(xué)內(nèi)容的真實(shí)任務(wù)引進(jìn)課堂，使學(xué)生在解決問(wèn)題、完成任務(wù)和項(xiàng)目的同時(shí)掌握了基礎(chǔ)的專(zhuān)業(yè)知識(shí)，英語(yǔ)的運(yùn)用能力和交際能力也得到了提高?！　”緯?shū)分為8個(gè)單元。每個(gè)單元分為課文、對(duì)話(huà)、譯文、練習(xí)四部分。書(shū)后附有詞匯表、常用語(yǔ)和專(zhuān)業(yè)術(shù)語(yǔ)、補(bǔ)充閱讀材料等。本書(shū)的建議學(xué)時(shí)為60學(xué)時(shí)。本書(shū)由北京市求實(shí)職業(yè)學(xué)校孫艷芬、孫楠楠主編。北京市求實(shí)職業(yè)學(xué)校的段會(huì)明、劉學(xué)文、何杰、張玉平、李新友和王迎參與了編寫(xiě)。在本書(shū)的編寫(xiě)過(guò)程中，黃冬梅、李立文、李德慶等經(jīng)驗(yàn)豐富的專(zhuān)業(yè)人士從專(zhuān)業(yè)角度對(duì)教材提出了中肯的建議。北京首都機(jī)場(chǎng)博維公司的李祖光校友提供部分圖片，北京市求實(shí)職業(yè)學(xué)校04級(jí)的賈煜軒同學(xué)在文字錄入和圖片編輯方面給予了很大幫助，在此一并感謝!　　本書(shū)出現(xiàn)的航班號(hào)、航班時(shí)刻、票價(jià)、運(yùn)費(fèi)等僅供參考，特此說(shuō)明?！　∮捎诰幷咚接邢蓿滩闹须y免存在錯(cuò)漏之處，懇請(qǐng)讀者批評(píng)指正。

內(nèi)容概要

　　《民航服務(wù)英語(yǔ)》是中等職業(yè)學(xué)校民航服務(wù)專(zhuān)業(yè)的英語(yǔ)教材，根據(jù)中等職業(yè)學(xué)校學(xué)生的特點(diǎn)，結(jié)合民服務(wù)相關(guān)崗位對(duì)英語(yǔ)的要求編寫(xiě)而成，旨在幫助民航服務(wù)專(zhuān)業(yè)的學(xué)生和從業(yè)人員掌握英語(yǔ)運(yùn)用和交際能力?！睹窈椒?wù)英語(yǔ)》分為8個(gè)單元。內(nèi)容涉及電話(huà)訂座、問(wèn)詢(xún)、辦理出港手續(xù)、安全檢查、海關(guān)、購(gòu)物空中乘務(wù)以及航空貨物運(yùn)輸?shù)葍?nèi)容?！　　睹窈椒?wù)英語(yǔ)》可供中等職業(yè)學(xué)校民航服務(wù)專(zhuān)業(yè)的學(xué)生作為專(zhuān)業(yè)英語(yǔ)教材使用，也可供民航服務(wù)從業(yè)人員和相關(guān)人員參考?！　　睹窈椒?wù)英語(yǔ)》采用出版物短信防偽系統(tǒng)，用封底下方的防偽碼，按照《民航服務(wù)英語(yǔ)》最后一頁(yè)“鄭重聲明”下方的使用說(shuō)明進(jìn)行操作可查詢(xún)圖書(shū)真?zhèn)尾②A取大獎(jiǎng)。

書(shū)籍目錄

Unit 1 TelephoneReservation電話(huà)訂座TextDialogueExercisesUnit 2 Inquiry問(wèn)詢(xún)TextDialogueExercisesUnit 3 Check-in at theAirport辦理出港手續(xù)TextDialogueExercisesUnit 4 Security Check安全檢查T(mén)bxtDialogueExercisesUnit 5 Customs海關(guān)TextDialclgueExercisesUnit 6 Shopping購(gòu)物TextDialogueExercisesUnit 7 In-flight Service空中乘務(wù)TextDialogueExercisesUnit 8 Air Cargo Transportation航空貨物運(yùn)輸TextDialogueExercisesKey to Exercises參考答案Glossary詞匯表Phrases＆Expressions專(zhuān)業(yè)術(shù)語(yǔ)表Supplementary Reading Materials補(bǔ)充閱讀材料

章節(jié)摘錄

　　Now, air freight takes up a larger share of the total airline business. But the movement of freighty air is more complicated than the movement of passengers by air. For one thing, freight cant speak for itself or cant make a connection, especially, it cant take care of its own travel documents. So, all freights have to be labeled and transported carefully. In addition, there are more government regulations for the international shipment of freight. Because of these complications, the shipping　　business promotes the development of two occupations——the freight forwarding agency and the customs broker.　　The freight forwarding agency is a commercial agency. It makes all the necessary arrangements for the shipment of freight. The freight forwarding agency links the shippers and the carrier——the airlines. The shipper who doesnt often do the international air freight shipment likes to call the freight forwarding agency, who will deal with all the procedures. There are some famous freight forwarding agencies, such as DHL(It comes from the initial letter of the Last name of the three founders. They are Adrian Dalsey, Larry Hillblom and Robert Lynn.), FedEx Express, Kerry ESA and so on.　　The customs broker is an agent who handles customs and other government formalities on freight shipments. Almost all countries have a lot of regulations about international freight. Some shippers and consignees are not familiar with the procedures therefore, they usually ask the customs broker to deal with the application to customs and customs clearance. In ther words, the customs broker gives the international shippers the necessary documents for out going shipments, and provides service to the incoming shipments for going through customs.

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