物業(yè)英語(yǔ)

前言

　　隨著改革開放的不斷深化、國(guó)際交往的日益頻繁、新興產(chǎn)業(yè)的涌現(xiàn)和發(fā)展，我國(guó)對(duì)大學(xué)生英語(yǔ)應(yīng)用能力的要求也越來(lái)越高、越來(lái)越具體。教育部研究制訂的《2003-2007年教育振興行動(dòng)計(jì)劃》，決定把實(shí)施“高等學(xué)校教學(xué)質(zhì)量與教學(xué)改革工程”作為其中的重要內(nèi)容。該項(xiàng)“工程”第二條專門談到大學(xué)英語(yǔ)教學(xué)改革，明確提出要進(jìn)一步提高大學(xué)生的英語(yǔ)實(shí)用能力。為此，高等教育出版社立即策劃推出一套行業(yè)英語(yǔ)系列教材，為經(jīng)過英語(yǔ)基礎(chǔ)階段學(xué)習(xí)的大學(xué)生，特別是高職高專學(xué)生提高專業(yè)英語(yǔ)應(yīng)用能力創(chuàng)造條件?！段飿I(yè)英語(yǔ)》就是在此背景下應(yīng)運(yùn)而生的?！　　段飿I(yè)英語(yǔ)》講述一家美國(guó)企業(yè)（Founder Limited）在競(jìng)爭(zhēng)中求生存、求發(fā)展的故事。故事在該物業(yè)管理公司老板Charles David，辦公室主任Lucy，物業(yè)經(jīng)理Bob Bm‘ns，營(yíng)銷主任Thomas，維修主管Mark和新雇員Lily之間展開，情節(jié)引人入勝，語(yǔ)言生動(dòng)實(shí)用。全書以連續(xù)劇的形式出現(xiàn)，共分10集，涉及到物業(yè)管理的歷史、概念、機(jī)構(gòu)及職能、房屋的維修、糾紛處理環(huán)境管理等方面。每集配有詞匯學(xué)習(xí)、名詞解釋及背景知識(shí)，還配有大量語(yǔ)言練習(xí)，書末附有Tapescripts及參考答案。　　《物業(yè)英語(yǔ)》的編寫突出語(yǔ)言實(shí)用能力的培養(yǎng)。課文的選材、練習(xí)的配備，都圍繞英語(yǔ)在物業(yè)管理這一行業(yè)中的實(shí)際運(yùn)用展開，聽、說、讀、寫的安排也是根據(jù)實(shí)際需要產(chǎn)生。使用者在學(xué)習(xí)過程中會(huì)逐漸沉浸于劇情里，寓學(xué)于樂，輕松掌握物業(yè)管理中的英語(yǔ)專業(yè)術(shù)語(yǔ)及基本知識(shí)，為將來(lái)從事這一領(lǐng)域的工作打下良好的基礎(chǔ)?！　　段飿I(yè)英語(yǔ)》由上海第二工業(yè)大學(xué)的資深英語(yǔ)教師編寫，主編為樓迎憲、華茜，參加編寫的有王錄、楊任明。

內(nèi)容概要

　　《物業(yè)英語(yǔ)》是行業(yè)英語(yǔ)系列教材中的一冊(cè)。全書以連續(xù)劇的形式出現(xiàn)，共分10集，涉及到物業(yè)管理的歷史、概念、機(jī)構(gòu)及職能、房屋的維修、糾紛處理和環(huán)境管理等?！段飿I(yè)英語(yǔ)（附光盤）》突出語(yǔ)言實(shí)用能力的培養(yǎng)。課文的選材，練習(xí)的配備，都圍繞英語(yǔ)在物業(yè)管理這一行業(yè)中的實(shí)際運(yùn)用展開，使用者在學(xué)習(xí)過程中會(huì)逐漸溶化于劇情里，輕松掌握物業(yè)管理中的英語(yǔ)專業(yè)術(shù)語(yǔ)及基本知識(shí)。

書籍目錄

Series I　History of Founder LimitedAct 1　Introduction of the Management TeamAct 2　InterviewAct 3　Evolution of Property ManagementSeries 2 Organization of Founder LimitedAct 4　Meeting Her Potential BossAct 5 Positions in Founder LimitedSeries 3 Relations with the OwnerAct 6　Lilys First WorkdayAct 7　A Referee Between Buyer and SellerSeries 4 Finding a Tenant Who Will Pay on TimeAct 8　Second Workday in the Business DepartmentAct 9　The Relationship Between the Property Manager end the TenantSeries 5 Some Specific Advice on Dealing. with TenantsAct 10　Asking for AdviceAct 11　Dealing with the Angry CallerSeries 6 LeasesAct 12　in the Leasing DepartmentAct 13　Rights and Responsibilities of Lessees and LessorsAct 14 A Case to RememberSeries 7 ContractAct 15　Elements for a Valid ContractAct 16　Rights and Responsibilities of Lessees and LessorsAct 17 Sallys StorySeries 8 Collecting the RentAct 18　Thomas HeadacheAct 19　Rent CollectingAct 20　A Run-away TenantSeries 9 MaintenanceAct 21　Maintenance DepartmentAct 22 Who Is Responsible for the RepairsAct 23　Maintain the Lawn in Good ConditionSeries 10 Commercial PropertyAct 24　Buildings & FeaturesAct 25 Suite OptionsAct 26　Office PropertiesAppendix I　Supplementary ReadingAppendix Ⅱ　TapescriptsAppendix Ⅲ　Key for Reference

章節(jié)摘錄

　　fair housing and landlord/tenant relations. I really think that working in such a company is both challenging and rewarding. If Im lucky enough to be accepted, I will be very happy and of course I will work hard. Good, you seem to have prepared well before you came here. What else do you know about the property management？ Property management, according to Robert Kyle of the Institute of Real Estate Management, achieves the objectives of the owner while preserving or increasing the value of an investment property and generating income for the owners. The primary aims of a property manager are to 1） achieve the objectives of the owners or shareholders;　　2） preserve or increase the value of a property; 3） generate income for the owners. It is obvious that the property must attract buyers and tenants or otherwise the owners will not be able to recover investment or attain the desired profit and return on investment. Quite right. By the way, do you think that you are qualified for the post？ Of course. A successful property manager will use strong interpersonal communication skills as he has to interact with a wide range of people, including tenants, contractors, landscapers, plumbers and so on. I am quite confident with my ability in this respect because I was once the chairman of the students union for two years.

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