旅游情境英語

內(nèi)容概要

　　《中等職業(yè)教育“十二五”規(guī)劃教材·中職中專旅游服務(wù)類專業(yè)系列教材：旅游情境英語》的內(nèi)容緊緊圍繞旅游的吃、住、行、游、購、娛全過程進行編寫。以學(xué)生為主體，教師為主導(dǎo)，以實際工作過程為主線，模擬實際的工作情境，全面提高學(xué)生的英語口語應(yīng)用能力。學(xué)生通過句型操練、模擬對話及應(yīng)急處理，熟悉并掌握工作任務(wù)中所涉及的基本詞匯、慣用表達法，了解中西文化差異。力求在工作中將旅游專業(yè)知識與英語口語表達自然結(jié)合，全面提高旅游專業(yè)學(xué)生的服務(wù)水平。
　　《中等職業(yè)教育“十二五”規(guī)劃教材·中職中專旅游服務(wù)類專業(yè)系列教材：旅游情境英語》的教學(xué)內(nèi)容以旅游的全過程分十個部分展開，第一、六、七、九、十章以導(dǎo)游服務(wù)為主，第二、三、四、五章以酒店服務(wù)為主，第八章專注于處理旅游服務(wù)中出現(xiàn)的問題。本書結(jié)合實際的旅游工作情境，通過看圖說話、聽力理解、角色扮演等多種形式，強化學(xué)生對基本工作中英語的自如運用，和對工作中所出現(xiàn)的問題的應(yīng)變、處理能力，強調(diào)實用性。
　　《中等職業(yè)教育“十二五”規(guī)劃教材·中職中專旅游服務(wù)類專業(yè)系列教材：旅游情境英語》可作為職業(yè)院校旅游相關(guān)專業(yè)的教材，也可作為相關(guān)從業(yè)人員的自學(xué)用書。

書籍目錄

chapter1 reception
unit 1 at the customs
unit 2 meeting guests at the airport
unit 3 dealing with luggage
unit 4 a welcome speech
unit 5 itinerary arrangement
unit 6 flight delay
chapter2 front office （i）
unit 1 hotel room reservation
unit 2 check-in
unit 3 check-out
unit 4 cashier
chapter3 front office （ii）
unit 1 operator
unit 2 concierge
unit 3 information service
unit 4 business center
chapter4 restaurant service
unit 1 table reservation
unit 2 taking orders
unit 3 serving during meals
unit 4 room service
unit 5 bill settlement
chapter5 housekeeping service
unit 1 floor service
unit 2 laundry service
unit 3 maintenance service
unit 4 lost and found
unit 5 complaints about the hotel rooms
chapter6 tour information
unit 1 visiting attractions
unit 2 shopping
unit 3 chinese customs and festivals
chapter7 entertainment
unit 1 local performance
unit 2 go to a concert
unit 3 go to the theater
chapter8 dealing with troubles
unit 1 passport missing
unit 2 being stolen
unit 3 getting sick
chapter9 varieties of the tour
unit i city tour
unit 2, nature tour
unit 3 religion & culture tour
unit 4 special tour
chapter10 farewell
unit 1 gratitude
unit 2 seeing off
unit 3 a farewell speech
參考文獻

章節(jié)摘錄

版權(quán)頁：   插圖：   Soeak& Drill Episode 1 Taking Luggage for the Guests at the Airport （A tour group from England has just arrived at the airport. A representative from the local travel service, who follows the local tour guide in a minute, is helping the guests deal with their luggage.） R: Representative T: Tour Leader L: Local Tour Guide G: Guest R: Excuse me, are you Mr. Anderson, the leader of the tour group, which is organized by the Summer Flower Travel Service of England? T: Yes, I am. R: Welcome to China, Mr. Aderson. I'm a luggage representative from Wuhan Youth Travel Agency.And you can call me Liu Song. T: Oh, Mr. Liu, thank you very much for coming here to help us with the luggage. R: You're welcome, Mr. Anderson. T: And our local tour guide, Mr. Sun has been helping the guests get their luggage from the conveyor belt. R: OK, I'll go and help the guests put their luggage on the carts one by one with my colleague. （The representatrve meets his colleague and guests at the conveyor belt area in a minute.） R: Hi, Sun Ping, how many pieces ofluggage does the group have altogether?L: There're 26 altogether. R: OK, I'll count them carefully. G: Excuse me, sir. But I have a glass vase packed in the box. R: OK, madam. I'll take it carefully. G: Thank you very much. And I wonder ifl could put my laptop on the cart. It's a bit heavy. R: Sorry, madam. But I'm afraid you need to take your valuables with you. G: All right. Episode 2 Handing Over the Luggage to the Hotel （The coach of the local travel service carries all the luggage to the hotel. The luggage representative hands over all the luggage to the porter section of the hotel.） B: Bellman R: Luggage Representative of the Local Travel Service R: Good afternoon, sir. I'm responsible for the luggage ofthis foreign travel group. B: Good afiernoon, how many pieces ofluggage altogether? R: There're 26 in total. B: OK, is there any valuable or breakable among the luggage? R: Yes, only this box has a glass vase inside. B: Oh, I see. （The bellman transfers the luggage from the coach to the cart as he counts them.） B: OK, that is quite right. It's 26 pieces ofluggage altogether. R: Could you please sign your name on my general list?B: Of course, and please write down the number "26" in the blank and sign your name below on my form, too. R: All right. B: Thank you. Please tell the guests I'll send their luggage to their own room within 20 minutes. R: Great.

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《中等職業(yè)教育"十二五"規(guī)劃教材?中職中專旅游服務(wù)類專業(yè)系列教材:旅游情境英語》可作為職業(yè)院校旅游相關(guān)專業(yè)的教材，也可作為相關(guān)從業(yè)人員的自學(xué)用書。

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