Building successful virtual teams建立成功的虛擬團(tuán)隊(duì)

內(nèi)容概要

This definitive resource provides professionals with start-to-finish guidelines for building successful virtual teams in any organization. It applies today's best practices in virtual team design, project management, & change management.

書籍目錄

Preface    Reference  Introduction    1 Collaboration in the Twenty-First Century    1.1 The Knowledge Era   1.2 The Knowledge Worker-The New Economic Resource   1.3 Knowledge Management and Collaboration   1.4 The Virtual Team-A Promising Investment   1.5 Building the Business Case   References 2 Collaborative Technologies    2.1 Technologies Overview   2.2 Selecting the Right Technology   2.3 Integration Issues 3 From the Traditional to the Virtual Team    3.1 The Virtual Challenge-Building Trust   3.2 Group Dynamics   3.3 Smart People Getting Smarter   3.4 Dealing with Cultures   3.5 Facilitating the Team   3.6 Measuring Results 4 Ecollaboration Methodology    4.1 A Methodology-A Basic Recipe   4.2 Resources, Roles, and Responsibilities   4.3 Plan and Deliverables   4.4 The Tasks in Detail   Phase 1 Project and Change Management   Phase 2 Analysis and design   Phase 3 Implementation   Phase 4 Ecollaboration management 5 Key Success Factors  6 Conclusion  Appendix A: List of Templates Included on the CD  Appendix B: How to Use the CD-ROM List of Acronyms  Selected Bibliography   About the Author Index

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