PMS Managing DiversityPMS 管理多樣性

內(nèi)容概要

The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness. 　　Many organizations encourage diversity because providing equal opportunity for everyone is the right thing to do. A diverse workforce can also yield such important competitive advantages as a higher level of profitable innovation, a better understanding of market opportunities, and stronger employee productivity and commitment.　　But as people with different backgrounds, beliefs, and values interact in the workplace, conflicts can arise. How can you foster diversity on your team and surmount the challenges that can come with it? This book teaches managers how to: 　　Recruit a diverse team　　Foster an inclusive environment by replacing common misperceptions with facts　　Handle diversity-related conflict　　Tap the business value generated by the team's diversity

書籍目錄

Mentor's Message: Why Learn to Manage Diversity?Managing Diversity: The BasicsWhat Is Diversity?  A preview of human differences and the benefits and challenges of diversity.  Why build a diverse workforce?  The forces behind diversity  The challenges of diversityDispelling Misperceptions About Diversity  An overview of four myths regarding diversity and their corresponding truths.  Members of a particular group aren't all alike  Each person has more than one identity  A person's identity can change  Prejudice doesn't always come from majority membersHandling Diversity-Related Conflict  Strategies for handling misunderstandings that can stem from differences.  Understanding what it's like to feel "different"  Resolving the problemFostering an Inclusive Environment  Advice for making all your employees feel welcome and appreciated.  The disadvantages of assimilation and differentiation　Why inclusion is the best path　Crafting a workplace of inclusionTapping Diversity's Value　Suggestions for maximizing your diverse team's business results.　Linking diversity to business goals　Applying diversity initiatives to all employees　Exposing and challenging exclusionary beliefs Recruiting a Diverse Team　Tactics for finding and attracting diverse new hires.　Expanding your recruiting strategies　Seeking assistance from within your company　"Selling" your company to potential new hiresRetaining Diverse EmployeesSpotlight on Cultural DiversityCommunicating Across CulturesTools for Managing DiversityTest YourselfTo Learn MoreSources for Managing DiversityNotes

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